:root{
  --bg:#0b1013;
  --panel:#111b20;
  --panel-2:#132128;
  --text:#edf0ef;
  --muted:#aeb8b7;
  --gold:#b69b67;
  --red:#843c38;
  --green:#37564a;
  --blue:#152d3b;
  --line:#2b3a40;
}
*{box-sizing:border-box}
html{scroll-behavior:smooth}
body{margin:0;background:var(--bg);color:var(--text);font:16px/1.65 'Segoe UI',Arial,sans-serif}
a{color:inherit;text-decoration:none}
button{font:inherit}
img{max-width:100%;display:block}
header{position:sticky;top:0;z-index:20;background:rgba(9,14,17,.92);border-bottom:1px solid #26343a;backdrop-filter:blur(12px)}
.bar{max-width:1220px;margin:auto;padding:15px 28px;display:flex;justify-content:space-between;align-items:center;gap:20px}
.brand{display:flex;align-items:center;gap:14px;font-size:19px;font-weight:650;letter-spacing:.18em}
.brand-mark{width:42px;height:42px;border-radius:10px;border:1px solid rgba(182,155,103,.45);box-shadow:0 10px 24px rgba(0,0,0,.28);object-fit:cover;flex-shrink:0}
.brand-text{display:block}
.brand small{display:block;color:var(--gold);font-size:8px;letter-spacing:.35em;font-weight:500}
.nav{display:flex;gap:25px;align-items:center}
.nav a{color:#c2cecc;font-size:11px;letter-spacing:.15em;text-transform:uppercase}
.nav a:hover,.nav a.active{color:var(--gold)}
.nav-note{font-size:10px;letter-spacing:.16em;color:#9fa9a8;border:1px solid rgba(182,155,103,.28);padding:6px 10px;text-transform:uppercase}
.menu{display:none;border:1px solid #4a5a5c;color:white;background:none;padding:8px 12px}
.wrap{max-width:1220px;width:100%;margin:auto;padding:0 28px}
.hero{position:relative;min-height:720px;display:flex;align-items:center;overflow:hidden;background:
  linear-gradient(96deg,rgba(4,8,12,.94) 4%,rgba(7,12,16,.86) 38%,rgba(7,13,17,.72) 58%,rgba(7,13,16,.48) 100%),
  radial-gradient(circle at 78% 20%,rgba(182,155,103,.12),transparent 22%),
  url('assets/operations-desk.png') center/cover no-repeat;
}
.hero:before{content:'';position:absolute;inset:0;background:linear-gradient(180deg,rgba(4,8,12,.12),rgba(4,8,12,.52));mix-blend-mode:normal}
.hero:after{content:'';position:absolute;inset:auto 0 0;height:7px;background:linear-gradient(90deg,var(--red),var(--green),var(--blue),var(--gold),#101519)}
.hero .lines{position:absolute;right:8%;top:8%;height:80%;width:34%;border-left:1px solid #6171752d;border-right:1px solid #6171752d;transform:skew(-21deg);pointer-events:none}
.hero .wrap{position:relative;z-index:1;padding-top:86px;padding-bottom:110px}
.hero-grid{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(290px,.72fr);align-items:center;gap:60px}
.eyebrow{color:var(--gold);font-size:11px;letter-spacing:.29em;text-transform:uppercase;font-weight:600}
.hero h1{font-family:Georgia,'Times New Roman',serif;font-weight:400;font-size:clamp(48px,6.4vw,94px);letter-spacing:-.045em;line-height:1.08;max-width:820px;margin:24px 0}
.hero p{max-width:640px;color:#d9e0df;font-size:20px;line-height:1.65}
.actions{display:flex;gap:12px;margin-top:36px;flex-wrap:wrap}
.btn{display:inline-block;padding:13px 23px;border:1px solid var(--gold);font-size:11px;letter-spacing:.16em;text-transform:uppercase;color:#f3eee5;transition:.2s}
.btn:hover{background:var(--gold);color:#15191b}
.btn.alt{border-color:#566368;color:#dae0e0}
.seal{display:inline-block;color:#d0b780;font-size:10px;letter-spacing:.18em;border:1px solid #6e6347;padding:8px 12px;margin-top:28px}
.hero-note{max-width:520px;margin-top:18px;font-size:13px;color:#aeb8b7}
.brand-panel{background:linear-gradient(180deg,rgba(11,16,19,.88),rgba(12,19,22,.95));border:1px solid rgba(182,155,103,.25);padding:20px;box-shadow:0 22px 50px rgba(0,0,0,.38);backdrop-filter:blur(3px)}
.brand-panel img{width:100%;border:1px solid rgba(182,155,103,.2)}
.panel-caption{margin-top:14px;font-size:11px;letter-spacing:.16em;color:var(--gold);text-transform:uppercase}
.panel-copy{margin-top:8px;font-size:13px;color:#bfc7c7}
section{padding:105px 0}
section:nth-of-type(2n){background:#10181d}
.split{display:grid;grid-template-columns:1fr 1fr;gap:9%;align-items:start}
h2{font:400 clamp(34px,4.1vw,57px)/1.19 Georgia,serif;letter-spacing:-.03em;margin:10px 0 23px}
h3{font:400 26px/1.25 Georgia,serif}
p{color:var(--muted)}
.lead{font-size:19px;color:#d4dddb}
.rule{width:68px;height:2px;background:var(--gold);margin:25px 0}
.small{font-size:13px}
.service-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:18px;margin-top:40px}
.service{border:1px solid #334048;background:#121e23;position:relative;min-height:315px;padding:32px;display:flex;flex-direction:column;justify-content:end;overflow:hidden}
.service:before{content:'';position:absolute;left:0;top:0;right:0;height:4px;background:linear-gradient(90deg,var(--red),var(--green),var(--gold));opacity:.75}
.service:after{content:attr(data-n);position:absolute;right:19px;top:8px;font:110px Georgia,serif;color:#ffffff08}
.service:hover{border-color:#85785a}
.service h3,.service p,.service .tiny{position:relative;z-index:2}
.service p{font-size:14px;max-width:440px}
.tiny{font-size:10px;color:var(--gold);letter-spacing:.19em;text-transform:uppercase}
.steps{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-top:38px}
.step{border-top:1px solid #7e7052;padding-top:21px}
.step strong{display:block;letter-spacing:.1em;color:#eef0e9}
.step .num{color:var(--gold);font:32px Georgia,serif}
.step p{font-size:13px}
.feature{background:linear-gradient(125deg,#101c23,#192a32 60%,#112028);padding:46px;border-left:3px solid var(--gold)}
.feature ul{padding-left:18px;color:var(--muted)}
.feature li{margin:8px 0}
.media-frame{background:#0d1317;border:1px solid rgba(182,155,103,.18);padding:18px;box-shadow:0 16px 30px rgba(0,0,0,.28)}
.media-frame img{width:100%;height:auto;border:1px solid rgba(255,255,255,.08)}
.media-caption{margin-top:12px;font-size:11px;letter-spacing:.16em;text-transform:uppercase;color:var(--gold)}
footer{border-top:1px solid #354044;padding:40px 0;background:#090d10}
.foot{display:flex;justify-content:space-between;gap:20px;flex-wrap:wrap;align-items:flex-start}
.foot p{font-size:12px}
.footer-branding{display:flex;gap:16px;align-items:flex-start}
.footer-branding img{width:88px;border:1px solid rgba(182,155,103,.22)}
.subhero{padding:105px 0 85px;background:
  linear-gradient(98deg,rgba(8,13,17,.93) 0,rgba(10,17,22,.75) 100%),
  radial-gradient(circle at 78% 25%,rgba(182,155,103,.08),transparent 22%),
  url('assets/operations-desk.png') center/cover no-repeat;
  border-bottom:1px solid #344047}
.subhero h1{font:400 clamp(46px,6vw,78px)/1.1 Georgia,serif;margin:16px 0 20px}
.subhero p{max-width:730px;font-size:19px}
.prose{max-width:860px}.prose p{margin-bottom:25px}
.aside{border-left:2px solid var(--gold);padding-left:22px;color:#d5dcda}.labels{display:flex;gap:9px;flex-wrap:wrap}.label{font-size:10px;letter-spacing:.12em;border:1px solid #4b605e;padding:6px 11px;color:#cad4d1}.disclaimer{color:#bba67b}.graphic{min-height:290px;background:linear-gradient(145deg,#192832,#0c1317);border:1px solid #334249;position:relative;overflow:hidden}.graphic:before{content:'';position:absolute;border:1px solid #87938c2f;width:400px;height:400px;transform:rotate(24deg);right:-60px;top:-70px}.graphic:after{content:'SOUTH AFRICA / GAUTENG';position:absolute;bottom:24px;right:25px;font-size:10px;letter-spacing:.22em;color:#b39b70}.footerlink{color:var(--gold);text-decoration:underline;text-underline-offset:4px}#to-top{position:fixed;right:22px;bottom:18px;background:#1b2a2c;border:1px solid #62736d;color:white;padding:8px 13px;cursor:pointer}
@media(max-width:980px){.hero-grid,.split,.service-grid,.steps{grid-template-columns:1fr}.brand-panel{max-width:420px}.hero .wrap{padding-bottom:92px}}
@media(max-width:750px){.bar{padding:14px 18px}.brand{font-size:15px;letter-spacing:.12em}.brand-mark{width:36px;height:36px}.menu{display:block}.nav{display:none;position:absolute;left:0;right:0;top:67px;background:#0a1013;padding:20px;flex-direction:column;align-items:flex-start}.nav.open{display:flex}.nav-note{display:none}.wrap{padding-left:20px;padding-right:20px}.hero{min-height:620px}.hero h1{font-size:54px}.hero p{font-size:17px}section{padding:70px 0}.feature{padding:28px}.service{min-height:275px}.footer-branding{flex-direction:column}.footer-branding img{width:74px}}

@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}.btn{transition:none}}
:focus-visible{outline:2px solid var(--gold);outline-offset:4px}
@media(max-width:390px){.hero h1{font-size:44px}.brand small{letter-spacing:.19em}.bar{gap:8px}.brand{font-size:13px}}

.hero:before{z-index:1;background:linear-gradient(95deg,rgba(4,8,12,.89),rgba(7,12,16,.74) 42%,rgba(7,13,17,.34) 100%)}
.hero .lines{z-index:1}.hero:after{z-index:3}
.detail-block{border-top:1px solid #36464a;padding:24px 0}.detail-block strong{display:block;color:#efe9dd;font-size:13px;letter-spacing:.1em;text-transform:uppercase}.detail-block p{margin-bottom:4px}.scenario{padding:22px 25px;background:#152127;border-left:2px solid var(--gold);margin:24px 0}.scenario strong{color:#e8dac3}.scenario p{margin:8px 0 0}.service-detail{max-width:720px}


.journey-intro{max-width:860px}
.journey-flow{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;align-items:stretch;margin-top:34px}
.journey-step{position:relative;background:linear-gradient(180deg,#132027,#0f171c);border:1px solid #314046;padding:26px 22px 22px;min-height:240px}
.journey-step:before{content:'';position:absolute;left:0;top:0;right:0;height:3px;background:linear-gradient(90deg,var(--gold),var(--green),var(--blue))}
.journey-tag{display:inline-block;color:var(--gold);font-size:10px;letter-spacing:.16em;text-transform:uppercase;border:1px solid rgba(182,155,103,.22);padding:6px 9px;margin-bottom:14px}
.journey-step h3{margin:0 0 10px;font-size:24px}
.journey-step p{font-size:14px;margin:0}
.journey-step ul{margin:14px 0 0;padding-left:18px;color:var(--muted)}
.journey-step li{margin:6px 0}
.journey-arrow{display:flex;align-items:center;justify-content:center;color:var(--gold);font-size:26px;opacity:.8}
.journey-note{margin-top:18px;padding:18px 20px;border-left:2px solid var(--gold);background:#121a1e;color:#d2dad9;max-width:900px}
.journey-note strong{color:#f1e7d0}
.distinction{display:grid;grid-template-columns:1.2fr .8fr;gap:26px;align-items:start}
.distinction-card{background:#121c21;border:1px solid #334149;padding:28px}
.distinction-card h3{margin-top:0}
.distinction-points{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin-top:18px}
.distinction-point{border-top:1px solid #4a564f;padding-top:14px}
.distinction-point strong{display:block;color:#efe9dd;font-size:12px;letter-spacing:.11em;text-transform:uppercase;margin-bottom:8px}
.route-band{margin-top:26px;padding:16px 18px;border:1px dashed rgba(182,155,103,.34);display:flex;gap:16px;align-items:center;justify-content:space-between;flex-wrap:wrap}
.route-band span{font-size:11px;letter-spacing:.16em;text-transform:uppercase;color:#d9c8a0}
.route-band .route-line{flex:1;min-width:120px;height:1px;background:linear-gradient(90deg,var(--gold),var(--green),var(--blue),var(--gold))}
@media(max-width:980px){.journey-flow,.distinction,.distinction-points{grid-template-columns:1fr}.journey-arrow{display:none}}

/* Four-language navigation */
.language-switch{display:flex;align-items:center;gap:4px;margin-left:auto;flex-shrink:0}
.lang-choice{border:1px solid #344348;color:#b5c0bd;padding:6px 8px;font-size:10px;letter-spacing:.08em;line-height:1.2}
.lang-choice.selected{border-color:var(--gold);color:#f1deba;background:#352f24}
.lang-choice:hover{color:#fff;border-color:#b69b67}
.bar{max-width:1360px}
.nav{gap:16px}
.hero:before{z-index:1;background:linear-gradient(100deg,rgba(4,8,12,.91),rgba(7,12,16,.74) 52%,rgba(7,13,17,.3))}
.hero .wrap{z-index:2}
section[id]{scroll-margin-top:90px}
@media(max-width:1080px){.nav{gap:9px}.nav a{font-size:10px}.brand{font-size:15px;letter-spacing:.12em}}
@media(max-width:920px){.menu{display:block;margin-left:auto}.nav{display:none;position:absolute;top:100%;left:0;right:0;background:#0b1013;padding:20px;flex-direction:column;align-items:start}.nav.open{display:flex}.language-switch{margin-left:0}}
@media(max-width:510px){.bar{gap:8px;padding:12px}.brand{font-size:12px}.brand small{font-size:6px;letter-spacing:.1em}.brand-mark{width:31px;height:31px}.lang-choice{padding:6px;font-size:10px}.menu{font-size:11px;padding:7px}.hero h1{font-size:clamp(40px,12vw,55px)}}

/* Approach page: four editorial feature cards, replacing raw list literals. */
.continuity-label{margin:27px 0 15px;color:#c7b38d;font-size:12px;letter-spacing:.14em;text-transform:uppercase;font-weight:600}
.continuity-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;margin-top:16px}
.continuity-item{position:relative;background:#122027;border:1px solid #344147;border-top:2px solid #7e7052;padding:22px;min-height:154px}
.continuity-item h3{font:400 21px/1.3 Georgia,'Times New Roman',serif;color:#ebe9e1;margin:0 0 10px}
.continuity-item p{font-size:14px;line-height:1.65;color:#b9c3c1;margin:0}
@media(max-width:750px){.continuity-grid{grid-template-columns:1fr}.continuity-item{min-height:auto}}